Contract Offered Salary :

Terms of Reference for ActionAid International Kenya Website Maintenance

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Job Description

The objective of the Consultancy

ActionAid International Kenya seeks to contract a website developer from a qualified and reputable firm to provide technical support in maintaining the ActionAid International Kenya Website.

Scope of Work

  1. Scan for Vulnerabilities – Check for spam that may have surpassed filters.
  2. Repairs and Fixes – Checking for errors, bugs, and broken links.
  3. Browser Compatibility Testing – Ensure that all aspects of AAIK website are functioning correctly in the most common browsers.
  4. Software Update – Includes the content management system, its themes, and plugins. Also, upgrade of non-critical software if they are worth applying.
  5. Website Backups – Ensuring that website backups are performed every week.
  6. Site Speed – Ensuring that the AAIK website’s speed is above per.
  7. Search Engine Optimization (SEO) – Identify the issues which are affecting the ranking of the AAIK website.
  8. Analytics – Through the Google Analytics dashboard, check the crucial metrics of the AAIK site and the trends in those key metrics.
  9. Functionality – Check all the essential functions like filling up signing, contact, and checkout forms to ensure everything works smoothly.
  10. Website Content – Regularly review of content, correct mistakes, and upload new information with targeted words in a fresh style.

Required Qualifications:

1. A University degree in computer science/ IT or any other related qualification

2. Demonstrated hands-on work with Graphics and images

3. Previous experience in websites for charities, NGOs, or campaigning organizations.

4. Experience using web analytics platforms (preferably Google Analytics), with the degree of proficiency required to run reports.

5. Experience working with various Content Management Systems (including Drupal).

6. Experience managing a ticket-based maintenance backlog for website development.

7. Experience in developing in-depth audience insights and flexible tools to respond to engagement opportunities.

8. Experience managing websites with multiple functionalities – e.g., fundraising, supporter engagement, and policy informing.

Key Essential skills:

1. Ability to work in a fast-paced environment and demonstrate innovative practices.

2. Excellent project management skills and the ability to initiate, coordinate and deliver on the web and online campaign and engagement projects that involve several other parties.

3. Multi-tasking – hands-on working in a charity with limited resources.

4. Ability to identify and troubleshoot problems.

5. Exceptional interpersonal skills and ability to quickly develop effective working relationships with a diverse stakeholder group.

6. Energetic, enthusiastic, and interested in learning within a diverse work environment and firmly committed to developing, promoting, and practicing AAIK’s vision, mission, values & strategy on human rights and social justice.

7. Excellent verbal and written communication skills in English 3


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