Full time Offered Salary :

Senior Relationship Manager, FMCG at KCB Bank Kenya

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Job Description

  • To execute on the FMCG strategy in line with the overall Corporate Banking Strategy in order to optimize both customer experience and profitability for the bank and the business.
  • To grow and retain a high portfolio of high value Corporate Banking relationships by performing proactive and value-adding portfolio management.
  • Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
  • To build and maintain productive and strategic relations with customers/ suppliers/ line manager/ stakeholders to drive the development and delivery of business solutions and revenue growth for the specific sectors or portfolio.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank (Retail Banking, Treasury and Digital Financial Services)
  • Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
  • Maintain a detailed and current understanding of the sub-sectors within the FMCG Sector (emerging opportunities, risks and regulatory requirements) to ensure that opportunities are realized, and risks are proactively mitigated.
  • Facilitate timely submission of quality credit proposals in conformity with the Credit Policy.
  • Maintain the quality of an assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
  • Prepare and maintain a detailed Account Plan for each client to facilitate execution of developed client strategies.

The Person

For the above position, the successful applicant should have the following:

  • University Degree in Business Administration, Economics, Finance, Banking or related field from a recognized institution.
  • At least 7 years’ experience in Financial Services/Banking sector with at least 5 years’ experience in Relationship Management.
  • Good understanding and awareness of the business operating environment including economic and regulatory environment.
  • Excellent understanding of Credit Policy and Financial Analysis
  • Knowledge of Corporate Banking Products and Solutions including Trade, Cash Management, Asset Finance, and Investor Services.
  • Good analytical capabilities, presentation skills and strong organizational skills with ability to handle pressure and tight deadlines.
  • Strong and demonstrable track record in networking, sales, marketing and stakeholder management (internally and externally)
  • Team player with good interpersonal skills
  • Master’s degree in business administration, Economics, Finance and/or professional qualifications (CPA, ACCA and AKIB) will be an added advantage.
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