Full time Offered Salary :

Organization Effectiveness & Change Specialist at Safaricom Kenya. Nairobi

Email Job
  • Share this Job :
Bottom Promo

Job Description

Reporting to the CoE Lead, Organization, Effectiveness & Change, the purpose of this role is to provide deep functional knowledge, thought leadership, advisory and implementation support on agile leading best practices in Business Transformation & Integration, Organization Design & Analytics, Change Management, Culture, Engagement, People Model & Organizational Health and Job Design and Evaluation.


  • Drives organization effectiveness & change by championing an agile mindset, continuous improvement and ensure adherence to agile leading practices.
  • Contributes to Organization & Change strategy development and delivers operational support and agile best practice sharing.
  • Champions organization effectiveness, culture & the related change programs to support the achievement of company objective and improve change management capability within the organization.
  • Anchors organizational analytics, management and reporting to ensure alignment to strategic organisational metrices and productivity measures.
  • Contributes to Organization & Change strategy development impacting people and deliver operational support for execution.
  • Builds change awareness and understanding through constructive and challenging dialogue within the HR and business community.
  • Champions and drives implementation of an agile people operating model.
  • Aligns functions to mission through proactive and continuous diagnosis of organizational effectiveness and designing and implementing sustainable agile organizational operating models.
  • Assesses the organisation’s spans and layers, supervisory burden, and organizational networks and provides deep insights into the agile ways of working to drive organisational efficiency.
  • Conducts regular audits existing operating models and designs and recommends changes to make the organization more productive and efficient.
  • Co-creates agile job profiles with process owners and subject matter specialists.
  • Updates the organisation’s job matrix, nomenclature and evaluates roles as required.
  • Analyses current workforce and determines future needs with domain/business leads to enable mission delivery through effective strategic manpower planning & reporting to ensure efficient and effective utilization of resources.
  • Tracks and monitors efficiency structure and cost metrics on monthly basis.
  • Takes ownership of the implementation of key elements of the HR calendar and to lead on the development and implementation of Organization & Change projects and initiatives.
  • Provides expert advice, interpretation and guidance on policies, agile practices, and processes regarding Organization & Change, to identified customer groups.
  • Build understanding, skill sets and competencies in Organization & Change within the Business Partner, HR and Line Manager communities.
  • Develop initiatives to drive organizational change, follow up and provide expert input on organizational change programs.
  • Provide organizational effectiveness expertise and coaching to middle-management.
  • Track and monitor efficiency structure and cost metrics.
  • Steer in creation and mapping of Organization Effectiveness and Change processes which improved effective agile operations.
  • Work closely with HRBPs and digital teams to drive agile agenda in the Organization.
Bottom Promo