Full time Offered Salary :

Operations Coordinator – Ride-Hailing at Bolt. Nairobi

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Job Description

We are looking for an analytical and solutions-driven Operations Coordinator to support our ride-hailing operations in Nairobi. You will be working closely with the larger Kenya Operations team where your work will have a direct impact on the business growth through achieving supply milestones and key metrics. It’s an exciting once-in-a-lifetime opportunity to grow and develop yourself with challenging opportunities.

our daily adventures will include:

  • Handle local initiatives that contribute to supply growth, quality and compliance.
  • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active drivers every month.
  • Verify, maintain, organise and audit driver and vehicle documentation.
  • Figure out the logistics of how many drivers are needed where and when.
  • Find resolutions to driver issues and questions.
  • Work closely with the local operations teams to streamline relevant processes.

We are looking for:

  • You’re a great communicator.
  • You’re highly organised.
  • You’re proactive.
  • You have excellent spoken and written Kiswahili & English.
  • You’re passionate about new technologies and ride-hailing.
  • Familiarity with Mombasa Region will be an added advantage.
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