Travel Consultant at Vacay Holiday Deals

Job Description

What You’ll Do

Respond to Travel Inquiries: Handle leads from walk-ins, referrals, website, social media, and partnerships.
Craft Tailor-Made Packages: Create personalized travel itineraries for both leisure and safari travelers based on unique needs, not templates.
Know What You Sell: Go beyond copying supplier offers. Understand the destinations, products, and experiences you’re recommending.
Curate Luxury and Mid-Range Experiences: Match client preferences with appropriate flight, hotel, transfer, and tour options.
Client Relationship Management: Build travel profiles to store preferences and preempt needs. Maintain contact before, during, and after travel to enhance satisfaction and retention.
Stay Informed: Regularly update yourself on global travel trends, visas, protocols, and destination highlights.
Collaborate Across Teams: Work with content, finance, and operations to ensure seamless booking and trip delivery.

You’ll Thrive If You Have…

5+ years of proven experience in selling both international and East African safari travel.
Strong knowledge of destinations such as Malaysia, Singapore, Dubai, South Africa, Central Europe, and Masai Mara, Amboseli, Serengeti.
A customer-first mindset and exceptional communication skills.
Curiosity and creativity when crafting itineraries—tailoring not templating.
A sharp eye for quality—able to distinguish between good and great travel experiences.
Experience with CRM or inquiry tracking tools is a plus.