Transmission Support Engineer at Ericsson

Job Description

What you will do

Customer Issue handling
Handling of dedicated support
Software Update Management (SUM) handling
Remote Service Gateway (RSG) mentoring

You will bring

Min. Graduate Degree in Engineering/ Computer science or Equivalent
4 to 8 years of experience in supporting on customer Queries, support or solution in a telecom environment.
Domain-experience: Transmission Network with required and validated experience in Microwave and Fiber.
Good knowledge of Router 6000, Mini link families (66XX, TN, CN, PT)is a must
Negotiation & argumentation skills
Planning & organizing skills
Delivering results & meeting customer expectations
Presentation & communication skill
Working with people
Applying expertise & technology.