Senior Partnerships Product Manager – Mobility at M-KOPA Solar

Job Description

In this role, you would be responsible for:

OEM Partnership Assessment & Management – Evaluate new Original Equipment Manufacturers (OEMs) and maintain strategic partnerships with approved OEMs
Quality Control & Continuous Improvement – Implement quality control (QC) processes for approved OEMs, including QC procedures for new stock acquisition
Refurbished Asset Management – Oversee the valuation, refurbishment, and market preparation of second life assets
Technical Audit & Compliance Management – Conduct electrical home audits for partners utilizing at-home charging infrastructure, ensuring compliance with safety standards
Cross-Functional Stakeholder Coordination – Serve as primary point of contact for all OEM cross-functional meetings, facilitating communication between internal teams, OEM stakeholders, and external partners
Infrastructure Density & Expansion Planning – Manage swapping station density requirements analysis and technical expansion readiness
After-Sales Service Excellence – Oversee comprehensive after-sales maintenance requirements management for our customers
Performance Analytics & Reporting – Gather, analyze, and report on quantitative and qualitative data regarding product performance, customer experience metrics, and business performance indicators
Technical Issue Resolution – Systematically identify, document, and report software issues and product defects to relevant points of contact
Training & Knowledge Management – Develop and deliver comprehensive training programs for internal teams on new EV models, technical updates, and procedural changes
Procurement & Vendor Relations – Coordinate procurement activities for parts, safety equipment, and testing resources

Your application should demonstrate:

7+ years of product and/or external partnerships management experience
Strong technical and/or analytical skills, including the ability to conduct complex data analysis
Proven ability in solving technical and/or analytical problems
Ability to work with diverse, distributed teams across multiple countries
Strong interpersonal, communication, and collaboration skills
Familiarity with remote device control (IoT) best practices
Experience as a cross-functional team leader without line management authority
Experience in data-driven decision making and strategy development
Strong preference for experience as an electric vehicle product manager, other hardware product manager, hardware QA manager, or mechanical process manager