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Regional Business Services Manager at World Agroforestry Centre (ICRAF)
Job Description
Strategic Support and Alignment
Conduct regular assessments of country office operations to ensure alignment with organizational mission, strategic objectives, and regional priorities.
Review the strategic impact of country office activities and initiatives, providing insights and recommendations for improvement or adjustments.
Governance and Compliance
Verify adherence to organizational policies, Delegation of Authority (DOA), and compliance standards in BS areas.
Conduct spot checks or audits of country office operations to ensure compliance with governance requirements, providing recommendations for corrective action if necessary.
Collaborate with Finance to review compliance, holding country offices accountable for any irregularities or mismanagement.
Operational Effectiveness
Monitor the operational performance of country offices, identifying bottlenecks or inefficiencies in key areas (procurement, fleet, travel, etc.).
Assist country offices in implementing process improvements and capacity-building initiatives to enhance operational efficiency.
Provide high-level support to ensure the effective utilization of resources (e.g., fleet, facilities) and alignment with cost management strategies.
Workforce and Talent Development
Evaluate leadership and management practices within country offices, providing mentorship and guidance to enhance team engagement and morale.
Support talent development initiatives, focusing on building local capacity in alignment with organizational needs and regional strategies.
Work with HR to address workforce gaps and implement strategies to strengthen team cohesion and performance across the region.
Risk Management and Compliance in Procurement and Contracts
Evaluate leadership and management practices within country offices, providing mentorship and guidance to enhance team engagement and morale.
Support talent development initiatives, focusing on building local capacity in alignment with organizational needs and regional strategies.
Work with HR to address workforce gaps and implement strategies to strengthen team cohesion and performance across the region.
Stakeholder Engagement and Representation
Strengthen relationships with local suppliers, to enhance the organizationโs reputation and ensure alignment with local practices.
Act as a representative of the Regional/H? team in country offices, building trust and ensuring effective communication with key stakeholders.
Requirements
Advanced degree in Business Administration, Public Administration, International Relations, or a related field.
Minimum 7 years of relevant experience in regional structures, operations management, governance, or a similar role within an international organization.