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Quality Assurance Administrator at Strathmore University

January 17, 2025
Urgent
Application deadline closed.
Deadline date:
Application deadline closed.

Job Description

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Basic job summary:

To identify and support continuous improvement activities which lead to excellence of the University’s quality system.
Duties & Responsibilities:

Quality Sensitization: Be a quality champion by actively creating quality awareness in the University with the aim of promoting quality achievement and performance improvement in the University.
Play a key role in preparation of quality reports on course evaluations, external examiners’ reports, student progression, feedback from the labour market and alumni etc.
Stakeholder Feedback Management
Participate in developing stakeholder feedback tools, and cascade feedback to the relevant departments and monitor implementation.
Reporting
Collaborate with the Institutional Data Analytics Unit in preparing information and data required to generate quality reports for the Commission for University Education (CUE) and other bodies.
Play a key role in coordinating internal self-evaluation of quality assurance systems as well as external evaluations by CUE and other bodies.
Monitor the implementation of internal and external evaluation recommendations and submit regular progress update reports.
Benchmarking
Keep an inventory of all benchmarking reports in accordance with the University benchmarking policy and work with the Communications and University Relations Office when planning for benchmarking visits. University Policies and procedures
Review all policies submitted to the Quality Assurance Office ensuring alignment with current policies, guidelines and procedures and advise accordingly.
Coordinate cascading of all approved University policies.
Maintain an inventory of university policies and procedures and monitor their review, publication and cascading to staff.
Records Management: Implement and maintain a records management system to ensure that all documents and records for the quality assurance office are well maintained, safe, and easily retrievable.
Training: Plan training logistics for training organized by the quality assurance office.
Provide administrative support in all functions of the Quality Assurance Office.
Minimum Academic Qualifications:

A bachelor’s degree in any related field from a recognized institution
Experience:

At least two years’ experience in Quality Assurance in Higher education
Knowledge of higher education policies related to teaching and learning and quality assurance.
Competencies and Attributes

Strong Communication and Interpersonal Skills
Good Writing and Analytical Skills
Report Writing experience
Strong Organizational Skills
Demonstrated ability to interpret Quantitative Data
Critical Thinking Skills
Problem Solving Skills
Innovativeness