Product Specialist – Critical Mission Devices at Robert Walters

Job Description

Key Responsibilities:

Develop and execute strategies to increase product visibility and adoption in collaboration with distributors
Identify and pursue new business opportunities with hospitals, NGOs, ministries of health, and other partners
Deliver engaging, hands-on training sessions for health care providers and distributor teams on device usage and maintenance
Provide pre- and post-sales technical support, including device setup, troubleshooting, and performance monitoring
Monitor market trends, gather user feedback, and inform product positioning and development strategies
Track sales progress, customer interactions, training sessions, and field activities, maintaining accurate CRM records

Key Qualifications:

Bachelor’s degree in Marketing, Nursing, Biomedical Engineering, or related discipline (Master’s degree advantageous)
Minimum 3 years’ experience in business development or sales within the medical devices sector
Proven track record in product training, clinical education, or technical support
Familiarity with neonatal monitoring devices such as CPAP systems, phototherapy units, or oxygen therapy equipment
Knowledge of the neonatal and maternal health care landscape in Sub-Saharan Africa