Night Auditor at Accor

Job Description

Job Responsibilities

Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including, but not limited to, checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including, but not limited to, room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
Audit, balance, prepare, verify, and report on room information to provide room management with a picture of how they are performing.
Prepare and input statistics and income journal sheets to prepare daily reports.
Balance and close all bank ticket codes.
Run the night audit final after ensuring all revenues are in balance nightly.
Track guest issues in a master Guest Response Log, complete a snapshot of hotel and restaurant activity called the “Flash Report,” and send it to all employees.
Basic supervision of 3rd shift staff, including contracted security.
Other duties as assigned by your supervisor or manager.

Qualifications

Diploma or Degree in Accounting or Hotel management is required.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Excellent speech communication skills are required to communicate with guests over the telephone.
Excellent comprehension and literacy are required for reading daily reports, numbers, etc.