Maternity Matron at Marie Stopes

Job Description

Support the Eastleigh Maternity Home Centre Manager in running of the facility

Maternity/In-patient activities
Act as the Team Leader in delivery of maternity/in-patient and theatre services.
Coordinates all staff and ensures all service delivery areas are appropriately staffed
Conduct normal deliveries and assess clients at all stages of delivery. Makes recommendations for caesarean section o Maintain high standards of cleanliness and infection control measures
Ensure theatre/in-patient supplies are always adequate and any shortages reported to the Centre Manager to ensure smooth continuity of services
Ensure the emergency tray is up to date and the daily checklist is duly filled and any replenishments done immediately
Ensure all patient records are duly filled in the electronic health record and necessary receipts issued
Ensure a daily hand-over of ward/in-patient clients has taken place and the report is handed over to the Hospital Manager on a daily basis.

Management and accurate documentation of all services rendered

Maintain accurate client records on the Electronic Health Record (EHR)
Ensure all client information is always kept confidential and stored appropriately
Collate all activity data in an accurate and timely manner for internal and external reporting purposes
Analyse activity trends and ensure performance targets are achieved, pro-actively identifying and implementing opportunities for improvements
Assist in the collection of client feedback data
Refer clients promptly when needed

Effective participation and support of the centre team both in quality assurance and promotional activities

Offer quality services including the full spectrum of MSI services
Ensure proper use of medical equipment and supplies and notifies Centre Manager of repairs, maintenance or replacements of equipment and instruments
Report all major and minor incidents within 24 hours
Actively promote the work of the centre in order to generate demand for the services, e.g. educational and awareness-raising events
Positively promote MSIK as a leading, quality provider of reproductive & sexual health services.
Undertake root cause analysis of incidences and develop action plans, ensuring that this leads to change in practice
Establish and maintain effective communication with clients, relatives and team members to contribute to the active resolution of potentially complex situations, complaints and issues
Lead on the implementation of patient safety strategies as shall be recommended by the quality team
Share best practices and drive improvements in patient care through regular review meetings and CMEs
In conjunction with the consultant obstetrician/gynaecologist, the Matron will be responsible for monitoring and maintaining excellent clinical standards within clinical teams
Assuming the role of Business Manager in their absence
Provide guidance and support to junior team members to fulfil their responsibilities.

Efficient and effective service delivery of the full range of MSIK services

Provide comprehensive client counselling on reproductive health, permanent/long term and short-term contraceptive options, cervical and STI/HIV screening
Consistently provide quality services in accordance with MSI clinical guidelines and protocols
Ensure all clients are treated with sensitivity, respect, and consideration. If complaints are raised, effectively manage and resolve them and to promptly escalate to Hospital Manager
Monitor and evaluate client care continuously and recommend improvements as necessary
Provide accurate information to clients, and their families where required, to enable clients to make informed decisions about their reproductive & sexual health
Ensure all nurses and care assistants are trained in Good Clinical Practice according to MSI standards of care and protocols
Ensure all nurses understand and adhere to the MSI protocols they are working with
Ensure all nurses understand the specific adverse event reporting mechanisms in place for MSIK and are able to implement the same appropriately and timely
Refer complex clients to the medical officer/Consultant Obs/Gyn for management
Conduct follow up and report all complications in writing within or before the end of current duty
Maintain confidentiality at all levels.

REQUIREMENTS

Qualifications

Degree/Diploma in Nursing
Must be registered with the Nursing Council of Kenya and possess a valid Practice License.
At least 4 years working experience as a nurse in a reputable hospital/medical facility.
Management training will be an added advantage
Practising knowledge of Sexual Reproductive Health an advantage
Diploma in Clinical Medicine and Surgery with a higher diploma in Anaesthesia.

Skills

Proven clinical experience and demonstrable commitment to learn and develop skills
High regard for confidentiality and demonstrable integrity
Excellent communicator – both written and spoken
Commitment to excellent client care and the delivery of client-focused services.
High level of attention to detail
Team player who accepts constructive criticism and is comfortable with giving constructive criticism.
Ability to remain calm under pressure.
Ability to work flexibly to meet service needs