LCL Business Development Specialist at DHL

Job Description

In this LCL Business Development Specialist position

Executes procedures in the administration of the LCL Development process from end to end.
Be the LCL product expert to support the business with sales/contracting/proposals best practices and capabilities including interaction and onsite visits with customers.
Drive Area solution product development and salesforce/ lead generation enhancement initiatives based on Kenya + East Africa customer / market requirements as well as productivity improvement initiatives.
Provides input on service elements and drives network development from country perspective.
Maps and profiles customers in the key trade lanes.
Prioritizes top customers in the lanes based on their business potential.
Maps developments with each customer and devise action plans.
Ensures due attention to new opportunity.
Actively participates with the product teams (origin and destination) to understand, discuss and develop solutions to facilitate target growth on the key trade lanes.
Ensures RFQ/RFPs are received and attended on time and support RFQ teams for successful closure.
Organizes and leads meetings/calls with new customers as part of the onboarding process.
Establishes SOP’s and KPI’s
Ensures the onboarding timelines and ensure that deadlines are met
Creates business case notes for every win and sends them along with the SOP to the respective regions’ product managers.
Improving the development of existing LCL products.
Resolving customer issues.
Conducting market research and analysing industry trends.
Collaborating with the Sales team and Product Head.

Coordination

Origin/destination LCL shipment coordination
Monthly inbound –Outbound volume review.
Own box service utilization.
Generating local tariff for Sales.
Cooperation with sales.
Revamp the procedures in place and make them more efficient.
Increase the number of nominations and routings.
Managing the launch of new services
Analyzing and documenting the product development process
Leading internal and external audits of the products
Building and maintaining customer relationships
Co-loader/CFS operator

preferred vendors – Regional tariff maintenance.
Review of CFS agreement benefits (vendor stats).
Own box/ co-load Cost control.
Carrier selection as per service requirements

Tender Management

Inside pricing
RFQ management with OCC
Maintenance /update of MTS
Rate procurement review
Support with market intelligence

Now, here is what we need from you!

Deep Knowledge of OFR LCL Product and Forwarding business
Strong analytical and good communications skills
Good Negotiation and communication skills
Able to work timely with high accuracy
Results drive and attention to details.
Strong structuring skills
Knowledge and knowhow of LCL box deconsolidation will be an added advantage.
2- 3 years related experience.
Must have a matric.
Preferred Cargo wise experience

We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development.
Competitive salary