Information Communication Technology Officer II – 2 Posts at The Social Health Authority (SHA)

Job Description

Qualifications, Skills and Experience Required:

For appointment to this grade, a candidate must have:

Bachelor’s degree in any of the following fields: – Information Technology, Computer Science, Computer Engineering, or equivalent qualification from a recognized institution.
Responsibilities:

You will develop system specifications, implement and maintain systems, repair ICT equipment, and provide training and support to users.

Key Responsibilities:

Receiving and installing ICT equipment;
Configuring and testing computer hardware and software including network appliances;
Performing routine backups;
Website maintenance;
Setting up and maintaining applications including Email, Enterprise Resource Planning (ERP) and database;
Managing helpdesk application and generation of quarterly reports;
Installing necessary hardware and software upgrades into the ICT network;
Documenting and reporting on standards, compliance including ISO and Risk Assessment;
Monitoring network performance; and
Maintaining support systems and training end users on emerging technologies.
Developing specifications for programs