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Expeditors at DHL

September 11, 2024
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Job Description

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About The Role Key Duties And Responsibilities

Manage customer database by building the best routes for our dedicated fleet.
Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
Proactively identify and address issues related to transportation, such as delays, route changes, or unforeseen challenges.
Efficiently plan transportation routes to optimize delivery schedules and minimize transit times.
Implement effective problem-solving strategies to minimize disruptions and maintain service levels.
Increase customer service levels.
Coordinate with drivers, carriers, and logistics partners to ensure timely and accurate execution of transport plans.
Collaborate with regulatory bodies and internal teams to address compliance issues and implement corrective measures.
Utilize tracking systems to monitor the real-time status of shipments and provide regular updates to stakeholders.
Monitor key performance indicators (KPIs) related to transportation efficiency, on-time delivery, and cost-effectiveness.
Analyse performance data to identify trends, assess operational effectiveness, and recommend improvements.
Negotiate contracts and terms to optimize service levels and control costs.
Master routes to be maintained, individually optimized.
Move customers and orders between routes.
Ensure compliance with transportation regulations, safety standards, and documentation requirements.
Maintain clear and effective communication with drivers, ensuring they have all necessary information and support during transit.
Be actively involved in and support change initiatives.
Reduce operating costs through improved fleet utilization, reduce waiting time, reduce distance travelled, and minimize vehicles used.

About You

Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
Knowledge of transportation regulations, safety standards, and compliance requirements.
3+ years in Transport /logistics/FMCG environment.
Matric.
Familiarity with transportation management systems (TMS) and route optimization tools.
Strong organizational, communication, and problem-solving skills.
Proven experience in the logistics field and its dynamics.
IT literate (Microsoft Office)
Well-organized individual and results oriented.