Community Manager at Africa Uncensored

Job Description

Key Responsibilities

Manage and grow Africa Uncensored’s community of supporters, contributors, and collaborators
Facilitate meaningful engagement across platforms, including WhatsApp groups, newsletters, events, and forums
Plan and execute events, meetups, and community-led initiatives
Act as the main point of contact for community members, addressing questions, feedback, and disputes with care and professionalism
Monitor and moderate conversations to ensure a respectful, inclusive environment
Develop and manage communication materials and updates to keep community members informed and involved
Work closely with the editorial and partnerships teams to align community efforts with organizational goals
Use tools like Google Forms, WhatsApp, or bulk SMS platforms to manage communication and gather feedback

Qualifications & Skills

Bachelor’s degree in Communications, Public Relations, Journalism, or a related field
Proven experience as a Community Manager, group facilitator, or in a similar engagement-focused role
Excellent written and verbal communication skills
Strong interpersonal and conflict resolution skills, with a high degree of emotional intelligence
Ability to plan, coordinate, and execute events or campaigns
Comfortable using digital tools for communication and coordination
A passion for community-building and creating welcoming, inclusive spaces
A strong commitment to public interest, social justice, or independent media is a significant plus