Business Analyst at Minet Kenya

Job Description

Purpose for the Job

As a Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring our projects align with strategic objectives. You’ll collaborate with cross-functional teams to analyse requirements, translate them to the technical development team, quality assure the outputs and optimize processes.

Duties and Responsiblities

Work with various stakeholders to gather, document, and analyse business requirements.
Design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
Leverage on standard system functionality and custom development to solve complex business requirements.
Collaborate with IT, healthcare, and operations teams to translate requirements for the technical team to develop functionalities that meet the business requirements.
Support testing, training, documentation and implementation of new system functionalities or processes.
Ensure project deliverables meet quality standards and business objectives.
Maintain familiarity with system integrations and their impact on feature enhancements.
Identify, document, communicate and enforce standard business processes as they relate to the system.
Create operational excellence through best practice sharing and process consistency across all users and departments.
Assist the project management team with project planning, managing timelines, and ensuring the project is delivered on time and within budget.

Key Result Areas

Analyse business requirements, translate them to the technical development team, quality assure the outputs and optimize processes.
Identifying opportunities for improvement to enhance processes, systems, and strategies.

Key Competencies

Knowledge And Skills Required

Proficiency in requirements gathering techniques and tools (e.g., JIRA, Confluence, or equivalent).
Excellent interpersonal and presentation skills for engaging diverse stakeholders.
Knowledge of project management methodologies (e.g., Agile, Waterfall).
Exceptional problem-solving skills and attention to detail.
Experience in implementing healthcare systems is an added advantage.
3 years of experience as a business analyst or in a similar role statement from academic & professional qualifications.

Professional and Academic Qualifications

Bachelor’s degree in business, Economics, Computer Science, or related field.