Assistant Relationship Manager, Institutional Banking at SBM Bank

Job Description

Job Summary

development role to offer bank products and services to corporate and institutional clients, high net worth individuals and investment groups; whilst ensuring that the customers are retained profitably. It also involves offering support to the Business Development Team as a Corporate Analyst. The main duties of this role shall include preparation of credit proposals, credit analysis and monitoring, Liaising with clients and other departments on documentation, and service for the assigned portfolio etc.

Key Responsibilities

Strategy

To implement strategies towards targeting financial institutions for the purpose of acquiring liabilities, assets and non-funded income lines et al
To ensure adequate customer retention strategies are employed to attain growth from existing customers.
To implement strategies towards the growth of Custody in a bid to grow the banks NFI.

Business Development

To ensure efficient database relationship management for both prospective 35% and existing business
To ensure implementation of the relationship management policy and procedures for institutional banking – financial institution clients.
Creating sustainable services business pipeline and conversion to into business covering corporate and institutional clients, HNIs and investment groups.

To attend institutional banking functions and constantly expand, network within those institutions,
To offer advisory services to the same institutions related to cash management and investment options
To review positions with existing institutions with an aim of cross selling and wallet sizing within the institutions
Sector performance & analysis: Should maintain relevant reports and data of existing Institutions as well as keep up to date on developments in the said institutions
Constant research on the economic atmosphere with regard to the various sectors in the industry.

Processing

Appraise /Process Credit Applications & make necessary recommendations with the goal of ensuring that the Bank maintains a good quality asset book and is able to minimize credit risk through timely and high-quality credit reviews.
Support the Corporate Relationship Managers to ensure an efficient turnaround time for all customer facilities and enquiries. The goal is to ensure that the Corporate Clients receive superlative service.
Daily monitoring of accounts to ensure operations within the approved limits.
Taking remedial action by pursuing customers on regularization of overdrawn positions
Be the custodian of the department’s documents e.g. stamps, mail registers stationery etc.
Support revenue growth by ensuring that all income due to the bank is identified and collected.
Liaise with other units of the Bank to effectively serve the corporate Credit staff and clients. This will include receipt of mail, offer letters and customer documents, forwarding the same to other units e.g. Credit Administration, Approvals and Monitoring, Relationship Managers etc.
Ensuring that clients submit their financials, profiles, annual returns and filing receipts and any other requirements stipulated by the contracts between the bank and the client.
Action all corporate customer queries and resolving issues within the set turnaround time (seamless account opening for new clients; sending statements)
Compliance

Ensure compliance with both internal and external regulatory requirements
Working closely with risk and compliance units to ensure effective controls to mitigate business risks associated with institutional banking
Developing and continuously reviewing business operational policies and procedures ensuring their compliance
To ensure strict compliance with the various local laws, jurisdictions, bank risk standards and services policy guide as regulated by RBA & CMA.
Other

Safeguard and promote the bank’s image with the general public.

Key Relationships

Direct Reports to this Position – N/A

Knowledge, Skills and Experience required for this Role

University Degree from a recognized institution,
Possession of a post graduate degree or professional qualification, an added advantage
Minimum 3 years’ experience in Relationship Management and at least two years in
Banking operations with a strong emphasis on service delivery
Possess networking skills in both formal and social gatherings
Must possess sound knowledge of Bank products

Competencies Required for this Role:

Emotional Intelligence; Dynamic, individual with the ability to work under pressure
Selling skills
Strong networking skills, for both internal and external networks
Relationship Management skills with excellent Human Relations skills, communication skills and interpersonal skills
A passion for performance, building team play, and achievement in a competitive and dynamic environment
Hardworking, strategically minded individual with organizational and planning skills
Commercial awareness and customer centric
Pleasant, well-groomed and self-driven
Problem Solving
Analytical
Self-Driven
Professionalism
Innovation