Temporary Customer Service Officer – Bancassurance at Old Mutual Kenya

Job Description

To assess, price and determine terms for risks presented within set standards of service in a manner to ensure quality selection of risks and timely service.
Raise premium debits, credits in a timely manner within the TATs

PRINCIPAL ACCOUNTABILITIES.

Determine acceptability of risks, monitor and review terms of accounts assigned
Raise premium debits and credits for work allocated within TAT
Capture insured, risk, and premium data correctly in the system
Prepare and follow up renewal notices to ensure retention.
Requisition for premium refund to facilitate issue of cheque
Ensure that premiums are paid in respect of accounts managed
Maintain effective business relationships to ensure effective delivery of service
Maintain service standards to ensure high quality customer service is delivered.

KNOWLEDGE AND EXPERIENCE.

Qualifications:

1st Degree
Experience:

1 year experience is an added advantage.