Research Coordinator, Kenya at 60 Decibels

Job Description

The Research Coordinator will:

Lead day-to-day management of remote Research Assistant teams across different regions
Ensure that data collection systems are properly set up prior to launch and are running smoothly and continuously updated throughout the project (call tracker, survey platform)
Train and supervise Research Assistants on data collection protocols, data quality control procedures, project- or survey-specific instructions, how to best extract and capture detailed, verbatim qualitative responses
Conduct weekly detailed reviews of data submitted by Research Assistants to ensure data quality, give feedback to Research Assistants, and ensure all errors are corrected before data collection ends
Ensure complete, accurate, clean and consistent data is collected and shared with project teams for analysis and reporting
Communicate project updates both in various project channels on Slack, and with Research Assistants reliably and consistently
Ensure data collection timelines are met through proactive planning and problem-solving as well as management of Research Assistants and third-party partners

About You:

First and foremost, you bring compassion and dedication to this work because it matters to you. You take pride in delivering high quality data, no matter the complexity or challenges along the way. You have a bias towards action: you don’t shy away from roadblocks but actively tackle problems in a way that leads to the best outcomes and brings teams together. You are a skilled people manager, have a growth mindset, and know the value of being a part of an effective team. More specifically, you bring:
3+ years of relevant professional experience; candidates with experience managing data collection, field operations or agent networks strongly preferred
Ability to juggle multiple tasks; proven self-starter, proactive problem-solver with strong communication and project management skills
Demonstrated comfort using Microsoft Excel is a mandatory requirement for this role, as you will be working extensively with large and complex datasets
Strong attention to detail and basic data analysis skills; able to track sample representativeness, identify patterns or inconsistencies in the data, evaluate for completeness and logical flow
Demonstrated comfort navigating and learning new tools is a must: we use a combination of Qualtrics, Airtable, Slack and other standard Microsoft and G-Suite tools
Demonstrated ability to work successfully with diverse teams across different regions. Proven success managing field teams is a key ingredient for success in this role.
Demonstrated interest in or commitment to tackling global development and social issues.
Authorized to work in Kenya on a permanent basis