Full time Offered Salary :

Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator at HIAS, Nairobi

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Job Description

Essential Functions

Monitoring and Evaluation

  • Develop an integrated monitoring and evaluation system for new and ongoing programs to track their implementation.
  • Drafts and maintains up-to-date MEAL plans and frameworks and M&E sections of project work plans/operating plans in consultation with program team and partners.
  • Support program design including development of the theory of change, objectives and indicators..
  • Lead and support the implementation of HIAS global MEAL Guidelines at country level and, support the continued improvement of key MEAL standards, processes, and systems/tools.
  • Coordinates with all program staff to collect, aggregate, and verify programmatic data, and ensure robust, standardized data collection and analysis for the Country office.
  • Undertake regular monitoring visits to the field to support implementation of project activities and to document learning to inform project adaptation.
  • Lead in the design and implementation of internal assessments , such as rapid needs assessments, internal baseline and endline surveys, post-distribution monitoring assessments, satisfaction surveys among others.
  • Lead in external evaluation activities, including TOR development, evaluator recruitment, methodology design and in-country oversight of external evaluation timelines and deliverables. Maintains awareness of best practices and policies for M&E and assists in training programmatic staff in these practices as needed.
  • In collaboration with other donor requirements, review the organization’s existing MEAL approaches and advice on any required changes, support, and resources.
  • In collaboration with the Program Director, identify opportunities for action research and impact evaluations.

Data Management and Results Reporting

  • Tracks, analyzes, and regularly reports on program indicators, progress against targets, program successes, and lessons learned.
  • Support managers and projects’ focal people in reviewing donor reports and internal project monthly reports to ensure high quality reports are submitted on time for all grants/programs.
  • Lead annual progress reporting/beneficiary counting and support internal and external reporting.
  • Performs data quality checks and basic and intermediate quantitative analysis, including descriptive statistics, developing baseline assessments, and tracking progress against baselines.
  • Develops charts, graphs, infographics, and other visualizations for program activities and accomplishments; aggregates reporting at the country office level.
  • Support the project team in the reporting function of the internal CMS as well as ensuring data quality in the system.
  • Maintain a centralized data management system that enhances accurate data capturing of all projects as well as easy retrieval, extraction and analysis for project teams and management.
  • Establish an inventory of reliable secondary data sources of key statistics to contribute to project design and M&E.

Accountability to Affected Populations

  • Serves as accountability to affected populations (AAP) lead within country office.
  • Establishes and maintains beneficiary feedback mechanisms; supports accountable response to all beneficiary feedback.
  • Ensures that feedback mechanisms are inclusive, accessible, and appropriate for the beneficiary population.
  • Train program and country office staff on best practices for AAP


  • Set up a system/database for collating and sharing lessons learnt and recommendations within and across projects and site offices to enhance project implementation, proposal development and annual planning processes.
  • Ensure the documentation of success stories through e.g. Most Significant Change technique.
  • Lead project review meetings and lessons learnt workshops at the end of projects (appropriate to length, scale, and complexity) aimed at replicating good practices and strengthening synergies between projects.
  • Build the capacity of both staff and partners in MEAL tools and guidelines ..

Qualifications & Requirements

  • A master’s degree in either, Project Planning and Management, Monitoring and Evaluation, Humanitarian law or a social science
  • A Degree in Social sciences, Monitoring and Evaluation or relevant field.
  • At least 5 years’ experience in extensive monitoring and evaluation of projects related to social sciences, humanitarian and human rights or development work
  • Experience in developing data collection tools and training of staff in effective use of those tools.
  • Demonstrated skills in data collection, data analysis, interpretation, and reporting.
  • Experience in proposal development and project implementation
  • Experience in working for an organisation or NGO that deals with refugees will be an added advantage
  • Knowledge in data management systems, quantitative and qualitative analysis softwares and data visualization. s
  • Excellent interpersonal, writing and communication skills .
  • Knowledge of Accountability to Affected Populations.
  • Knowledge of PSEA.
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