Full time Offered Salary :

IT Support at Corporate Staffing. Nairobi

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Job Description

Key Responsibilities

  • Monitoring and maintaining computer systems and networks.
  • Performing hardware and software installations, configurations, and updates
  • Troubleshooting and resolving issues with software or hardware.
  • Changing configurations, settings and permissions to fix computer issues.
  • Generating sign ins for new hires during the onboarding process, Setting up accounts for new users
  • Responding in a timely manner to service issues and requests
  • Repairing and replacing equipment as necessary.
  • Networking and Internet connection.
  • Manage IT inventory of Software and hardware.
  • Updating employees on the status of their service requests
  • Resolving IT support requests from employees, answering employee questions regarding computer systems

Key Qualifications

  • A minimum Bachelor’s Degree in Computer Science with at least 3 to 4 years work experience in same capacity.
  • Knowledge of Microsoft (word, Excel, PowerPoint, Outlook & Teams), Proficiency in Windows/Linux/Mac OS
  • Experience in a helpdesk or technical IT support.
  • High-level knowledge of commonly used software, hardware and applications
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