Full time Offered Salary :

IT Manager at Fairmont Hotels & Resorts

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Job Description

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

  • Develop and implement technology policies and procedures to support hotel operations.
  • Manage and maintain computer networks, servers, and security systems and followed with Accor Standard including PCI DSS, GDPR.
  • Troubleshoot and resolve hardware, software and network issues in a timely manner.
  • Manage all software applications used by the hotel and ensure that they are up to date.
  • Ensure that all hotel staff have access to the technology resources they need to do their jobs.
  • Develop and implement a disaster recovery plan to protect the hotel’s data and systems.
  • Collaborate with vendors and contractors to ensure that technology-related projects are completed on time and within budget.
  • Train and educate hotel staff on how to use technology tools and applications.
  • Review and create required technical documents, Standard procedure Operation and all policy for IT operation.
  • Prepare reports of all incidents and operational KPIs, including performance review.
  • Ensures the physical and logical security of IT system

Your experience and skills include:

  • Candidate must possess a Bachelors’ Degree in Information Technology or an equivalent.
  • Proven experience of at least 3 years as an IT Manager in the hospitality industry
  • Deep understanding in Sun, Opera, Micros and MC systems
  • Strong experience for Managed PABX System, Door lock system, Background Music System, IPTV system, Wi-Fi Ruckus controller and CCTV System.
  • In-depth knowledge of computer systems, networks, and security.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple projects simultaneously.
  • Strong leadership and management skills.

Your team and working environment:

  • Dynamic working environment.
  • Defined development career path.
  • Friendly and supportive team

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply
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