Full time Offered Salary :

Field Maintenance Technician at Koko Networks. Nairobi

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Job Description

Your Role

  • You will be responsible for maintenance activities of KOKO points, Smart Depot, and Smart Tanker units ensuring they run to their maximum efficiency and uptime.

What you will do

  • Perform routine unscheduled and scheduled maintenance.
  • Field testing of newly delivered features, upgrades and fixes to the Network.
  • Contribute in the setup of hardware and other systems and conduct repairs when necessary.
  • Conduct general upkeep procedures activities and other tasks as assigned by line manager.
  • Diagnose errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and prevent recurrence.
  • Document troubleshooting steps, workarounds and resolution details.
  • Make recommendations for product, Standard Operating procedures and process improvements.
  • Plan and prioritize field activities to ensure optimal use of resources and efficient operations.
  • Demonstrate accountability, care and responsibility for company resources, tools and equipment assigned to the team; maintaining them in good working condition.
  • Ensure adherence to Health, Safety, Environment, and Quality Management System requirements, as well as communicating any potential risks identified.

What You Will Bring to KOKO

  • A Degree/Diploma/Higher Diploma in Mechanical or Electrical engineering or a related discipline.
  • A minimum of 2 years experience in field operations or a similar technical capacity.
  • Ability to test, troubleshoot, service, and repair equipment.
  • Working knowledge of plumbing repairs, maintenance processes, methods and installation techniques
  • Excellent analytical, problem-solving skills and attention to detail.
  • Excellent written and spoken technical English.
  • Organizational skills with the capability of working towards tight deadlines.
  • A team player able to work effectively with others and independently with minimal supervision.
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