Full time Offered Salary :

Director Global Operations at Impact Water Global

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Job Description

About the Role:

As Global Operations Director, you will:

  • Lead the tactics to expand our services to all public schools in Nigeria, Kenya and Uganda by the end of 2025; including:
  • how we approach getting data on schools without Impact Water systems.
  • how we determine which systems they need.
  • how we fit new installations into operations schedules.
  • how we build Ops teams to manage new installations.
  • Work closely with global leadership to plan Impact Water 2030 global scale-up (standardization of our business and processes to enable the efficient replication of our model to 10-15 countries, reaching 100m+ student beneficiaries).
  • Work closely with Operations department to build a network of well trained and motivated agents, including testing and rolling out full time agents and equipping agents with motorcycles.
  • Study product issues and design solutions to fix issues; research and pilot new products.
  • Reshape and improve our data model and systems to meet evolving needs of the company.
  • Spearhead the design, testing and rollout of new MIS tools and technologies.
  • Serve as member of global leadership team, participate in all its activities.
  • As Global Operations Director, you will report to the Regional Director and have a full and direct mandate to drive the work forward. You will coordinate closely with the CDs, Operations Directors and other senior country-level managers.

Qualifications & Skills Required:

  • Ability to think and work at scale.
  • 5+ years’ experience supervising field work in challenging environments.
  • Experience in the social enterprise sector in Sub-Saharan Africa is preferred.
  • Experience with Salesforce and Taroworks is preferred.
  • Strong leadership, analytical and organizational skills.
  • Strong interpersonal, cross-cultural, active listening, writing and presentation skills.
  • Excellent intellectual credentials combined with strong emotional intelligence skills.
  • English proficiency with 100% fluency; additional language skills are welcomed.
  • High levels of integrity.

Method of Application

Interested and qualified? Go to Impact Water Global on www.linkedin.com to apply
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