Offered Salary :

CCNA – Channel Account Manager EA at Canon EMEA, Nairobi

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Job Description

  • The Candidate would be Canon’s In-Country representative responsible for Tier 2 channel(s) also called as Traditional Copier Dealers (TCDs), IT Resellers & SI VARs etc engaged in the B2B business of selling Copiers, Scanners, Large Format Plotters etc.
  • Tier-2 is defined as the reseller of Canon Products who purchases Canon products from Canon’s designated distributors (business partners).
  • Achieve Monthly & Annual Budget (Revenue & Product Category)
  • Channel Penetration.
  • Channel Development.
  • Demand Generation.
  • Enhance Canon MASH in the country.


What we give

With Canon, you’ll get the support and encouragement you need to grow, from people who share your ambition. We’ll invest in your professional development to help you learn and progress in your role with us. You’ll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

  • Mapping & management of Registered T2 Channel, Named Key Accounts & Competition accounts
  • Define a clear Channel Route-to-Market for the country of responsibility in alignment with the Line Manager, PM & BDM
  • Assignment & achievement of Annual Budget (Month-wise) for all Registered Partners
  • Drive the Canon Partner Program (CPP) in the country with a mechanism of managing local stock with Sell Out reporting on a monthly basis.
  • Establish Tier 2 contacts and business relationships with the right representatives of the Tier 2 partner (Account Decision Makers).
  • Based on the Partner specialization/Target markets, introduce the respective Canon B2B products portfolio to the partner sales team.
  • Collaborate with PMs/BDMs to deliver Product training to Tier 2 sales
  • Collaborate with Marketing team to carry out demand generation activities like Events, Seminars & Road shows.
  • Prepare the Demand Generation Activity Calendar in coordination with the PM, Marketing and the Tier 1 Distributor.
  • Propose and Support PM in planning and organizing of local product launch events.


What we ask


Interpersonal Skills

  • Excellent communication skills and requisite diplomatic/negotiation skills.
  • Ability to communicate and relate to subjects, issues and clients at many levels.
  • Excellent Market knowledge and willingness to be “Closer to Market”.

Previous Experience, Education and Job Learning

  • Relevant recognized formal qualifications (university level) – desirable.
  • Minimum of 3 years’ experience in a similar international or regional sales role (with a similar company, national distributor or trading company) – very desirable
  • Background and knowledge of market environments – desirable.
  • Fluency in written and spoken English and the local language – essential.
  • High level of written and spoken communications – essential.
  • Strong business financial acumen– essential.
  • Professional appearance, attitude and communication style – essential.
  • Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint – essential


You will need


  • Customer Focus
  • Sales Oriented
  • Excellent communication skills
  • Ability to communicate and relate to subjects, issues and clients at many levels.
  • Create Solutions to Problems –
  • Excellent Market knowledge
  • Strategic Thinking
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