Group Supply Chain Quality Assurance and Integrity Manager at Equity Bank Kenya

Job Description

The purpose of this job is to uphold the ethical, operational, and regulatory integrity and quality of supply chain activities by leading independent assurance reviews, conducting integrity investigations, validating technical evaluations before GPMC submission, and enforcing quality assurance across procurement, logistics, and inventory functions.

This role integrates assurance, risk detection, compliance, quality management, and misconduct prevention serving as a critical line of defense in strengthening transparency, accountability, and value-for-money outcomes in the supply chain.

Job Responsibilities/Accountabilities

Planning & Execution of Assurance Reviews

· Assist in developing the annual assurance review plan based on risk assessments and supply chain exposure for all 10 PCTs for both the Group and its subsidiaries.

· Perform assurance reviews in line with the approved scope, timelines, and methodology.

· Conduct opening meetings with reviewed parties to explain review objectives and engagement principles.

· Participate in all audit reviews for all the supply chain PCTs for the Group and its subsidiaries

Reviews & Analysis

· Assess the adequacy and effectiveness of internal controls across all process centric teams.

· Identify gaps, inefficiencies, and non-compliance with organizational policies, procedures, and regulatory standards.

· Gather, document, and analyse evidence using standard tools and techniques.

· Support the PCTs and subsidiaries to close out their open audit issues before the deadline.

Reporting

· Prepare clear, concise, and well-supported assurance review and reports with actionable recommendations.

· Present review findings to management and agree on remediation plans.

· Monitor implementation of corrective actions and follow up to validate closure.

Compliance & Risk Monitoring

· Evaluate adherence to procurement and operational controls, ethical sourcing requirements, and regulatory standards.

· Support detection of irregularities and misconduct through control reviews and anomaly identification.

· Stay current with evolving policies, laws, and best practices in procurement, risk, and quality assurance.

Technical Evaluation Review (Pre-GPMC Validation)

· Review technical evaluation reports and scoring documentation prior to GPMC submission.

· Verify completeness, consistency with evaluation criteria, absence of bias, and policy compliance.

· Identify and flag any discrepancies, unsupported recommendations, or procedural violations for rectification.

· Prevent governance failures and reputational risk through early intervention.

Case Intake & Investigation Planning

· Receive and log whistleblower reports, complaints, or red flags through official reporting channels.

· Conduct preliminary assessments to evaluate credibility, risk level, and scope of investigation.

· Establish terms of reference, timelines, and protocols for each investigation.

Evidence Gathering & Analysis

· Collect, examine, and preserve documentation (e.g., financial records, contracts, emails, procurement files).

· Use forensic techniques and digital tools to identify patterns of misconduct, trace transactions, or detect concealment.

· Maintain evidence trail and evidence integrity throughout the review process.

Review Reporting & Escalation

· Draft detailed review reports with findings, implicated control failures, and policy or legal breaches.

· Provide risk ratings and recommend appropriate actions (disciplinary, legal, or process improvements).

· Brief Head of Supply Chain Governance And Processes on final outcomes and follow-up steps.

Prevention & Controls Advisory

· Identify systemic control gaps that enable misconduct.

· Recommend enhancements in design, oversight mechanisms, segregation of duties, and system controls.

· Contribute to integrity awareness programs, training, and ethical conduct campaigns.

Quality Management

· Implement quality management systems and controls to maintain the integrity and reliability of supply chain data, products, and services.

· Drive quality improvement initiatives to enhance product quality, supplier performance, and customer satisfaction.

Collaboration & Legal Interface

· Liaise with internal controls and compliance, risk, audit and legal.

· Support disciplinary or legal proceedings through evidence preparation and, if necessary, testimony.

· Ensure adherence to investigation protocols and protection of whistleblower confidentiality.

· Support Group Heads of supply chain in identifying their exposures and closing out on them.

· Participate as the single point of contact for all regulator engagements involving supply chain

Stakeholder Engagement

· Build trust-based relationships across procurement, logistics, finance, legal, and risk teams.

· Provide advisory support on control enhancements, policy compliance, and evaluation governance.

· Support regulatory inspections and external reviews/assessments through document provision and clarification.

Qualifications

Required Skills and Qualifications

Must-Haves:

· Bachelor’s degree in supply chain management, Accounting, Law, Forensics, or a related field.

· Professional certification: CIPS, CIA, CFE, ISO Lead Auditor, ISO 9001 Lead Implementer, or equivalent (required or in progress).

· Knowledge of auditing standards (e.g., IIA, ISAs) and risk-based auditing approaches.

Nice-to-Haves:

· Advanced certifications in specific methodologies:

· Six Sigma Green Belt or Black Belt.

· Project Management Professional (PMP).

· Certified Public Accountant (CPA) or equivalent, for deeper financial investigation insights.

· Specific certifications in data forensics or advanced data analytics tools.

Number of Years:

· Must-have: 5–7 years’ experience in internal control assurance, procurement assurance, integrity investigations, supply chain governance, or quality management within supply chain.

· Other: Experience working with ERP systems, data analysis tools, and e-sourcing platforms.

Markets:

· General experience across various markets is implied by the nature of supply chain and governance, with focus on high-value, high-risk, or sensitive transactions involving potential misconduct.

Functional Areas:

· Internal Control Assurance, Procurement Assurance, Integrity Investigations, Supply Chain Governance, Quality Assurance, Risk Management, Compliance, Quality Management.

Other:

· Strong understanding of misconduct typologies, control assessment processes, risk management, regulatory frameworks, and quality management principles.

· Knowledge of technical evaluation procedures and tender committee protocols is an advantage.