Full time Offered Salary :

Associate/Business Analyst, ICT Business Process at Aga Khan University Hospital

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Job Description

Key responsibilities

  • Take ownership of regional strategic projects assigned and manage them from inception through delivery to post-implementation audits.
  • Ensure that the IT systems identified/implemented take account of the Hospital Information System strategy and are delivered within time and budget allocations
  • Manage, Interpret, and translate user requirements into highly specified project scopes for each department.
  • Develop detailed implementation plans including finalization of project team structure, task list, task inter-dependencies, timetable, and budget.
  • Assist in Implementation, training of the Health Information System across the region- Mombasa. Kisumu, Arusha, and Kampala.
  • Work with the leadership and other stakeholders to establish the strategic direction of the organization’s information systems to ensure goals are achieved.
  • Analysis and Solution Definition:  Quickly understands the business issues and data challenges of clients’ departments; Identifies client departments strengths and weaknesses and suggests areas of improvement; Assist department staff by performing project-related work, as needed, or requested.
  • Review, analyze and evaluate business and user needs and documents findings and recommend changes to business processes to increase system effectiveness for end users.
  • Provide process guidance in both emerging as well as application of best practice technologies: Keep the department head fully briefed of all upcoming operational process requirements/changes; Serve as a resource for multiple application/system projects implementation teams; Participates as a workflow resource for new implementations as well as ongoing optimization of existing application/system projects and workflows. Evaluate the impact presented by work process improvement opportunities.
  • Participate in business planning, needs analysis and business risk assessment.
  • Maintain a high level of technical knowledge regarding current technology used throughout the organization.

Qualifications and skills required

  • Bachelor’s degree in Education, Social Sciences, Finance, Business Administration and/or Information Systems with course work in computer science or equivalent.
  • Certification in IT related formal training.
  • PMP (Project Management Professional) Certification or equivalent is a plus.
  • Agile or SCRUM certification a plus.
  • 3 or more years of experience in a similar role and in a healthcare environment, acting as an interface between business units, technology teams and support teams.
  • Good leadership and excellent communication and interpersonal skills.
  • Very good analytical and organizational skills.
  • High integrity.
  • Attention to detail and problem-solving skills.
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